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I booked the train tickets IC 60403 from Amsterdam to Zurich (departing 9August) as part of my Europe trip. The train stopped in a few stations in Germany much longer than the scheduled time, including Frankfurt Hbf, Karlsruhe Hbf and Baden-Baden. The train was stuck at Baden-Baden until it was more than 90 minutes behind schedule, then there was an announcement saying the train would stop there and everyone had to get off. We then get on another train and ended up arriving at the destination Zurich with about 60 minutes delay. I was trying to look for compensation information, but all I found was I can get 25% refund for 60 to 120 minutes delay at departure, instead of a suddenly terminated and delayed train. Also I was required to fill in and print out a compensation form and return it to a Deutsche Bahn Travel Center if I want a refund. This is not possible for me since neither my starting station nor my destination is in Germany, and I will not go to Germany in my trip so I am not

Hi!I’m visiting Europe from NZ,  planning to buy a 4 days in one month pass for August/September. I have a couple of questions:I assume it isn’t calendar month, but 30 days? Does it matter if journeys loop back and there are gaps?Here is my plan:31st August - Hertford to Carnforth15th September - Kettering to Conwy20th September - Conwy (or Bangor) to Kettering [**2** can I return to Kettering again?]23rd September - London - Berlin **1** All travel days are within 3.5 weeks, but over two different calendar months. Thanks!

Hi,Tomorrow I travel from Interlaken to Gimmelwald. None of the route is included in the pass however if I buy the tickets at the station I can get a 25% discount on the ticket. However the QR code doesn't show as it's not a travel day so do I just add a journey that is on the pass just so they can see it or do is the page with the pass details enough 

Hi All,I’m travelling with an Interrail pass and I’m currently on the route Brussels —> Paris —> Barcelona. Original Plan Thalys BRU-PAR, reserved through Interrail reservation service ICN (night train) PAR-Latour de Carrol, reserved with Interrail reservation service Thalys got more than 2 hours delayed due to multiple issues, so I missed my connection last night for the ICN.I want to continue my journey to Barcelona today and got a “Titre de rupture de correspondence” at the Paris train station to allow me travelling onwards on the next connection to Barcelona. I’m now on this train (TGV), however they ask me to pay 54 euros for the seat reservation (even though I’ve to stand as there’s not even any seats left). What are my rights here for compensation/refund? As the cost is increasing rapidly when you’ve to make multiple expansive reservations.   

I had planned to travel and activated my pass at a date in the future, setup my trips online and made reservations (which I know are totally seperate).My plans changed, so I have removed all of my trips and deactivated my pass in the app, however it has not come through on the website refunds page.  Is there a delay in this process usually or is there something else I should action in order to allow a refund?  Any information is greatly appreciated. 

Hello everyone!We are planning a short and simple trip to Turin and keen to avoid flying.So the plan is to travel from Greater London to Turin via Eurostar. One day to travel out via Paris and one day to travel back via Paris. So, two travel days in total and 3 days in Turin.I’ve had a look at the excellent Seat 61 website, but as a newcomer to Eurail/Interrail, I’m struggling to understand how best to do this. In particular:What pass to buy?How best to verify availability slots for Eurostar?If someone out there can give me some help on how best to do this it would be really appreciated.Many thanks.J. 

Hi, When I got to the train station today to buy seat reservations (it wasn’t working online), they told me it was all sold out until tomorrow. We now have a train tomorrow but we can’t change our travel day! How do you go about this? Can I change it so I can travel tomorrow and use my eurail pass? 

Hello, I am preparing for my first Interrail trip and I have troubles with reservations… I need to make a reservation for a train that goes from Barcelona to Seville, but I can't do it online. I called at Refe and they told me that I can make the reservation 3 days before, but I have to be at the desk in Barcelona 24 hrs before the embarking and pay my reservation… Unfortunately that is impossible because I want to arrive and leave in the same day (I want to reach Portugal).Moreover, they told me I can use my pass in Spain only One time. And this is not cool because I need to also get back through Spain…Did somebody have this experience of going through Spain? Is it true what Renfe told me?Is there any possibility of making and paying my reservation- from another country maybe?  

Hello everyone,I'm planning a trip and I'll be using a global pass for my train travels. I've heard that it's possible to book tickets directly at train stations without having to pay for individual tickets, but rather using the pass. Can anyone share their experience with this process? How does it work, and are there any specific steps or tips I should know about when reserving tickets with a rail pass at the train stations?Thanks in advance for your help!

Hello, I have to book a train that says that seat reservations are required. The train i need is very expensive or there are no more seats available. I already have the eurorail pass and i know that there are some trains that is posible to get on without having a reservation and sit on the floor if there are no more seats. My question is: is it posible to get on a train that says seat reservations are required without actually buying the reservation?

I want to do a trip with a friend together. We have both seperated tickets, when I try to connect them there comes this“Sorry, this is not possibleDifferent passport requirements apply to this traveller, so we cannot add them to your journey. You must book separate seat reservations”why? and how can we book reservations togehter?

Hey as in the title above i have a permanent resident permit in Italy and iam Tunisian my question is do i need to travel with my passport inside of Europe ( in case of a control) or my italian id, residence permit and  passport copy is enough because i fear losing my own passport

I am on the 11.20am EC 52 from Milan to Frankfurt today I did not make a seat reservation and sat in a seat that stated it was available The train conductor ( who was very rude) has just charged me €23 euros saying I had to pay this or else I would be thrown off the train at the next station!I am a 54 year old interailer ( teacher ) in first class and I think this is just a money making exercise by TrentaliaFirst class on this train is also very poor compared to other countries trains.Is this correct that this payment is mandatory?In my opinion the cost of seat reservations spoils the whole Interail experience as it increases the cost massively    

I am trying to post a question on the Eurostar website but it keeps saying I am not prperly formating my US phone number (I have had this problem on other websites as well).What am I doing wrong?

hello everybody! i have a 2nd class youth interrail pass, but the woman at renfe (spain train organization) sold me a seat reservation for first class for a train from spain to france bc the rest was sold out (even though she knew that i had a 2nd class pass). on the seat reservation are 2 qr codes and it says ticket+reservation. now i am confused if i am allowed to go on this train or not, can you help me?

I go with the train fron bordueax to lille, and need to go with the metro in paris, is the metro include in the eurail pass? Thanks Tsafi

Hey Interrail community,I’m travelling with a mobile Global Pass with my family with residence in Germany. We started our journey in Berlin at 9pm with an overnight train to Offenburg (border with France) arriving the following day at 6am and from there change to a TGV to Paris at 7am. As expected this consumed two travel days. What it was unexpected is that this consumed both out-/inbound days in all our tickets.My return journey is with the same overnight train in Germany (already reserved). Asking the personnel in the train and train stations they all coincided this is not correct. They gave me some tips for the next time, to split the trip (my second trip starting in Strasbourg across the border, instead of Offenburg) or indicate the first outbound train in the app starting the next day.To fix our current situation they suggested to contact Interrail’s service center, but since this is hard to reach, here I am 😀. What can I do to recover the inbound day?I did this same journey mul

Hello!I know that we can have “one outbound trip to cross the border”. But I’d like that a bit better defined for my case … specifically, we live in Manchester, so can we, in one day take these trips outbound:Manchester → London (on Avanti); andLondon → BrusselsWe’ve read ‘one outbound trip’ as one overall journey not as one single ticketSo, can we outbound Manchester → Brussels, one Avanti, one Eurostar in one day as our outbound trip?

Hi, I was just trying to find a ferry route between Italy and Greece on one of the Superfast Ferries, but in the booking process there are only discount boxes for Greece Island Pass holders.Where can I find the discount for the global passes? Thank you very much for your answer 

Hi there,I am trying to book a direct train from Amsterdam to London using the Eurail pass. I can see that the train stops at Rotterdam Centraal and has a half hour gap between the IC train and the Eurostar train. My concern is at the Boarding Time section, it says that check in closes at Rotterdam 30mins before the train leaves, and says to make sure you have 45-60mins for security and passport control. On the Eurail website it says there is 35mins in between but the IC arrives at 4:36PM and Eurostar leaves at 5:28PM, which is actually around 60mins. Is anyone able to explain and clarify whether it is 35mins or if it is 60mins (allowing for the passport check and all)?I have attached a screenshot of the times below. 

Hello! My phone and luggage were stolen today on an overnight train from Amsterdam Centraal to Basel Switzerland. Just wondering how anyone has gone about this, did the train company look at camera footage? They said they couldn’t do anything, it happens all the time, to file a police report.

Hey there!I was planning on taking the train from Munich to Florence. Anyone here who also took this route during the construction in Innsbruck, which leads to replacement busses between Innsbruck and Brenner? How was your experience, did it work well? Does the train in Brenner wait for the busses? Thank you a lot!

I am Italian, and I'm traveling from Verona to Munich with a German pass, since there are construction works on the rail system at the border, I will need to take a substitute bus to go from Trento to Innsbruck. when I try to activate my trip it says that part of it is not included in the pass, while the bus is operated by OBB and it is, infact just a substitution of the usual Eurocity. as a result my trip is active only from Innsbruck.anyone had the same issue? How should I do?

This is serious. Here is the message I constantly receive when trying to reset my password (either one I choose or one automatically generated by Firefox.  My own suggested passwords are judged “weak,” something I believe not to be justified.I attach a screenshot of the message I repeatedly receive. 

Hi, My wife and I want to take TGV from Lausanne, Swiss to Paris Gare de Lyon. We already have a eurail pass (activated), and we follow the instruction to add traveler into the”trip”. The problem is that when if we book the seat reservation for each person, the price is EUR 41 (first class). but if we want to book seat reservations together to make sure we can seat aside, the price will become EUR 160. this is not reasonable to me. Is there any advice for us?We hope we can buy the normal price and seat together.thanks a lot.