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Antoine Ballouhey
Antoine BallouheyNew aboard
asked in Train connections & reservations
Pass activation and reservations

Hello must I activate my Pass before making any train reservation ?Or can I book tickets without activating it ?thank you !

731
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Railmaster
2 years ago
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AriijolieRail rookie
asked in Train connections & reservations
Eurail Mobile Pass + Seat Reservations in Italy

I have a mobile Eurail pass with the rail planner app. This is a 5 days in 1 month if that matters. I have booked my train reservations through the Eurail website, and so I have those papers printed and in my email, they all have barcodes. Then, within my Eurail rail planner app, I have those same ticket times I booked, and they are in “my trip”. Do I toggle those for travel days to add to my pass, and then that barcode in the app is scanned to confirm my Eurail pass, then I have to show the email ticket for them to scan to confirm I have a seat reservation? And do I use that mobile barcode to get through gates in the train stations?I just want a play by play of the boarding process. So - arrive at station, use mobile barcode for that travel day to scan and get through the gates, board train, the ticket person comes around and needs to scan both my phones mobile barcode, AND the other barcode that I received when I purchased seat reservations? Correct?hope this was clear, thank you!

4343
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Railmaster
2 years ago
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Raffa0895Rail rookie
asked in Train connections & reservations
Update of timetables

HI, me and my girlfriend are trying to organize an interrail travel from milan to Bodoe (norway) and we want to start travelling on the 15 of june. But on the interrail app or website the timetables of the trains are not updated so we cant make our reservations. We try to look for examole the train from Milan to basel and on the Trenitalia website the time table is already updated. So how we can do to organize our travel?Thank you.

1423
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Railmaster
2 years ago
elliejanel
Full steam ahead
elliejanelFull steam ahead
asked in Eurail & Interrail Passes
Mobile pass - When I add it to the rail planner app will it automatically activate or will I have to do this myself?

I’ve just bought my mobile pass. When I add it to the rail planner app will it automatically activate or will I have to do this myself? Does the 11 month time period that I can use the pass still count once I’ve added it to the app (without activating it)? Do I have to activate it days/weeks before I plan to travel or when I’m boarding the train and will this date have to be put in when i add the pass to the app. Thanks! 

3431
seewulf
Railmaster
2 years ago
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wjvondeRail rookie
asked in Eurail & Interrail Passes
Eurail for multiple travelers

I am traveling to Spain at the end of September 2022.  I am traveling with 3 other travelers.May I order (and pay for) all 4 Eurail passes myself? May I make tickets and reserved seats for all 4 passengers? I am making 3 trips at the end of September 2022 and the first week of October 2022.  Can the ‘3 days 1 month’ restriction span months (Sep-Oct in this case)?Thank you. 

1806
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Railmaster
2 years ago
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rachaelch13New aboard
asked in Train connections & reservations
Booking seat reservation issue (Barcelona to Amsterdam)

Hi everyone my boyfriend and I recently bought the 4 day global pass and one of the trips we are trying to book is a route that goes from Barcelona to Amsterdam on May 29th. All routes on rail planner that go from Barcelona to Amsterdam require us to stop in Paris first. We are able to book the train from Barcelona to Paris but all trains from Paris to Amsterdam on that same day say “seat reservation unavailable” and “prices temporarily unavailable”. My first thought was that it is sold out but do train reservation really sell out that fast when we are this far ahead from the trip? If so that's fine but I wish Eurail offer alternate routes that goes from Barcelona to Amsterdam. 

1382
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Railmaster
2 years ago
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aangespeeldNew aboard
asked in Train connections & reservations
Reservation on Italian Night Trains

Hey peepz,this is my first interrail journey. I want to to visit Italy.I want to take the night train from Bologna (Intercitynotte 35075, departure: 23:10) to Lecce (arrival: 9:00).I would like to reserve a place in a couchette car. These tickets are bookable on trenitalia.com but i cannot find a single option on the eurail reservation tool.Can someone help me?Regards from Leipzigaangespeeld

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Engin-ius
2 years ago
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TravellingMan63Rail rookie
asked in Eurail & Interrail Passes
Outbound Journey from UK

I am planning to travel from Leeds (UK) to Paris on my first day.(Using a ‘Global’ 7 day pass) This would involve a train from Leeds to London then Eurostar from London to Paris. Does all this count as a single ‘Outbound’ journey or would it be classed as two separate journeys ?Thanks

1011
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Full steam ahead
2 years ago
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Agha Muhammad Aslam
asked in Eurail & Interrail Passes
Eurail pass but EU-Residence

I am non-EU Citizen but currently i am living in germany for Study (i am under 27 years old). I am going to travel together with my family from south east asia to germany,  I saw the ticket today, Eurail global pass is even cheaper than the interrail global pass. Therefore, can i buy Eurail-pass instead Interrail pass?

1641
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Railmaster
2 years ago
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silviarodeRight on track
asked in Eurail & Interrail Passes
Any discount code?

Any extra discount code?

1383
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Railmaster
2 years ago
oklwt
oklwtNew aboard
asked in Eurail & Interrail Passes
Pass Cover Number in the Rail Planner

Hi,Now I’m making reservations for seats in the TGV.In the “Delivery Method”, I have to fill in “erail pass cover number” but I don’t know where I can find it because I bought the erail pass via the Rail Planner app. I can find the pass reference only in the app.So, I can’t proceed any further. Thanks for the answers in advance.

1531
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Railmaster
2 years ago
Heath Sheridan
Heath SheridanRail rookie
asked in Eurail & Interrail Passes
Can/should i change my Interrail pass for a Eurail pass?

So I just bought an interrail pass for my wife and I. I am from the United States with a US Passport and my wife is from Argentina with an Argentinian passport. We currently live in Montenegro on tourist visas since our Residence has not been accepted yet. Will we have any problems using the interrail pass? Should we have bought a Eurorail pass? And if so, is there a way we can change it?

2615
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Full steam ahead
2 years ago
Sunny Steurer
Sunny SteurerNew aboard
asked in Train connections & reservations
Airport Madrid to train station

How far away is the train station from the international airport in Madrid ?Should I stay overnight in the city or closer to the station?  My flight comes in at 9am and I would continue with the train to Malaga. But only if the train station not too far away. Can someone answer that? 

3202
M
Full steam ahead
2 years ago
Tony Carroll
Tony CarrollRail rookie
asked in Train connections & reservations
Trenitalia trains: how to make a reservation if it doesn't show on the website and app?

How do I make seat reservations on Trenitalia as it does not come up on the app or website?

2583
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Full steam ahead
2 years ago
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TraveltogetherNew aboard
asked in Train connections & reservations
Inbound/outbound journey - necessary to travel directly from home town to border?

Hi,we are from Germany, have got two Interrail global passes and want to travel through Europe. On our way out, we plan to visit town A in Germany. Town A is not located on the way directly from our home town to the border, but it would absolutely be possible to travel from our home town to town A and then to the border on one day, our outbound journey day. Is this possible or is it not allowed to take other ways in one’s home country from the home town to the border and v. v. than the direct one?Thanks for your answers :-) 

3092
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Full steam ahead
2 years ago
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teejayNew aboard
asked in Train connections & reservations
Why no reservations Rome to Venice for August

I’m from the United States and brand new at this. I’m investigating the possibility of a train trip from Rome back eventually to London.  I have not purchased any passes yet or anything. Just investigating routes etc.   My first attempt was a leg from Rome to Venice on 8/22, using the ‘Book reservations’ from the Eurail site and I found NO reservations available.  As I started looking more I found I had to go back to early June (there may have been something later that I missed).        Is this really a shortage/unavailability?  Or did just just happen to hit a window where these are not posted yet?  (I’ve read other comments in the community recently about this issue).As I said, I’m investigating and don’t want to get into a situation where I have the pass, but can’t get where i want to, when I want to.    Thx in advance for any help

1312
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Full steam ahead
2 years ago
oklwt
oklwtNew aboard
asked in Train connections & reservations
Can't book seat reservation TGV from Nice to Aix-en-provence

Hi,Last week, I tried to make reservations for 4 seats in the TGV from Nice to Aix-en-provence on May 30th, but couldn’t get any response although I clicked “1st class seat euro10”.Does it mean that the seats are already fully booked?Thanks for answers in advance.

1704
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Full steam ahead
2 years ago
Gerald Rada Nones
Gerald Rada NonesNew aboard
asked in Eurail & Interrail Passes
Do multiple train rides count for 1 travel day?

Hi, me and my wife are planning to go to Europe this May. If for example I bought a 5 day Eurail Global Pass for a month and I went to London from Paris using eurostar in the morning and went back to Paris from London in late afternoon, would that only count for 1 day? Meaning I still have 4 day eurail pass left? Thank you.

17021
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Full steam ahead
2 years ago
Mark Bowler
Mark BowlerRail rookie
asked in Eurail & Interrail Passes
I just booked reservation tickets online via Interrail, but the tickets do not appear in the mobile app. How do I connect the two please?

Hi I have just booked some reservation tickets online via the Interrail website, using my 2 Interrail passes. However, the tickets have not appeared on my mobile app? How do I connect the two please? Thank you

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Railmaster
2 years ago
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The Old WolfRail rookie
asked in Train connections & reservations
Reservation Timetable down?

https://www.eurail.com/en/book-reservations/new-reservation-timetable gives a server error or 404 as of 01.04.2022. I need to make a reservation. Is there another page where I can do this?

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2 years ago
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shawshank_02Right on track
asked in Train connections & reservations
Spain routes not on app

I am planning to go through Spain on an Interail trip however the rail planner app is not very helpful. Almost any trip that I enter in Spain does not appear.

421
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Railmaster
2 years ago
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rozemarijnvdeldenNew aboard
asked in Train connections & reservations
Refund of reservations not received

Hi! I have not received any refund for the reservations I withdrew from. I withdrew a week beforehand and followed the guidelines on the website. It is now already 2,5 weeks ago so the 6 working days. Any tips?

753
Mustafa Ajaz
2 years ago
Chuck Reedy
Chuck ReedyNew aboard
asked in Eurail & Interrail Passes
The App does not accept my ID number

I purchased two 2 Day First Class Eurail Passes….I am trying to schedule a trip and Rail Planner App will not accept my ID number…..please help...Thanks!

1121
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Railmaster
2 years ago
Saverio
SaverioRail rookie
asked in Eurail & Interrail Passes
From Stockholm to Narvik- which Pass do I need?

Hi :-) to take the train from Stockholm to Narvik I just need the Swedish Pass or where to get the Norwegian one or a global pass?

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Saverio
2 years ago
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ErmaRight on track
asked in Train connections & reservations
Train change in Mulhouse: how to see platform of arrival and departure?

We will be travelling on June 18th from Basel to Paris. We will have to change trains in Mulhouse, in the train table it says we have 12 minutes between trains. We will travel with a toddler, so we are a bit slower. Is there any possibility to see on which track the train arrives and where the next one leaves?

7314
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2 years ago
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