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In the FAQ, the following is missing from the "Ticket inspection with your mobile Pass" section:I have a travel plan with multiple train connections. Due to the delay of the preceding train, I miss the scheduled connecting train. Do I have to delete the old connection and enter the new one? What should I do if the remaining time to change to the new train is too short to enter the new ticket? In the worst case, do I have to wait until the next day? 

 Hello,I have ordered my first reservation from Copenhagen to Stockholm (e-ticket) and Oslo to Bergen (paper ticket) on 2nd July through the interrail website.The payment succeeded and I got an order confirmation that stated that i would receive the tickets within 30 minutes. It’s more than 4 days and i still haven’t received any email. Also the tickets are not visible in my account.I have sent a support ticket but they try to reply within 2 days but they haven’t. I am shocked that there is no telephone number available either. Do you have any tips for me how to reach out for help? Thank you in advance, Rish

I have a 1 month global interrail pass, where my first trip is at the beginning of august. For my second trip later in august and i am traveling with a different person. How can i make seat reservations for us? Or how can i connect the two passes in one trip? I know, that i have to buy my outbound/inbound tickets for the second trip separately, but do any of you know how we can sit together at these two rides?Thank you :)

Hello,I had been selected few months ago by the DiscoverEU programme and I am now planning to use my interrail pass. I saw that a forum exists to find a partner (https://discovereucommunity.interrail.eu/) but i am unable to login even if I own a interrail pass from DiscoverEU. When i log on the main interrail website and then go to this site, i got redirected to a page saying that “The DiscoverEU Community is only open to participants of the DiscoverEU programme.” (https://www.interrail.eu/en/interrail-passes/what-is-discovereu/interrail-community).Any solution ?Thank you,Valentin

Hi there,We have travelled  in Spain by train / AVE lots of times before (especially between 2014 and 2017) and we always made our reservations via a Dutch company specialized in international train travel, called Treinreiswinkel.nl. In the past, they were very customer friendly, but now (having changed to Treinreiswinkel / Happyrail) it’s quite the opposite…In fact they promised to make our reservations as always (5 in total, so no huge number), but as soon as we bought our Interrail passes from them, they simply said ‘thank you very much’ and left us in the cold  time after time, simply refusing to help us any further. So now, months later and with our planned trip approaching quickly (mid august), we still have NO reservations whatsoever…So we would really like to make our own reservations online at Renfe.com, but even that seems impossible… It’s 2022, so this can’t be right, can it?? Are we overlooking something? Or is it really impossible to make RENFE / AVE reservations for Inter

Good morningI have a doubt with the reservations because as Renfe (Spain) has indicated to me, to make the reservations I must activate my global pass. However, I don't know if I activate this pass so far in advance, it could expire the date of use because I have bought a 1-month global pass. could you help me?

Unfortunally I did a wrong reservation from Mannheim to Paris. I did two times Mannheim Paris, instead of Paris Mannheim back. I could not cancel it online, so I did a third reservation to be sure, which I can not see on my accout either. Can I get the 15 Euros back for the wrong reservation. Is there any chance to call somebody by phone???

Hi, I want to travel from Amsterdam to Basel with Night Jet 403 / NJ403 starting on the evening of the 17th of July. It however seems at oebb.at that there are no tickets for the sleeper part of the train, only the regular seated IC part of the train.The same seems to be the case for every day around the same week. This makes me wonder: is there something wrong with my search or is this really the case? If it is correct, do you have any feeling if it will likely show up seats closer to departure due to cancellations, or should I look for other alternatives?Thanks,

I want to know if I can use one interail pass for two journeys. That means, I first want to go to Budapest for one week, then I want to travel back to my own country where I stay a couple of days and then I want to leave my own country again for a second holiday abroad. I have read that I am allowed to only go on one inbound and one outbound journey. My question: is it possible to buy separate tickets for my second inbound and outbound journeys so that I can go on two holidays with one interail pass?

Just making sure I am understanding the Europass correctly since I am unavailable to speak with an actual Eurorail agent. I am going to Europe in October for a little bit over 2 weeks and wanted to visit 4 major countries including Spain, France, Italy, and Germany. My concern is that traveling between some of these countries the trip would take about anywhere from 10-15 hours, I wanted to make sure that for every time i do travel on train per one destination it would only be accounted for one day. However if a certain trip went past midnight would that count as another day? on top of that I am 27 now however will be turning 28 end of this month should i get the youth or adult pass?

I bought the Eurail Global Pass for 15 days, in which I plan to use it one way from Madrid to Barcelona but when I want to make the reservation does not allow me and tells me that I can not do it also indicating that only in the station in Spain, I would like to know if when I arrive physically at the station in Barcelona I can get a discount with my Eurail Global Pass and if not what is the case of the Global Pass in Spain.

Hi guys, I have 2 question, the first one follows:Like written on the title of this topic, i cannot buy a seat reservation for a TGV Paris-Milan. I’ve got the same problem before for Amsterdam-Paris but resolved with https://www.b-europe.com/EN/Booking/Pass#TravelWish   Unfortunately this site don’t allow to make a seat reservation Paris-Milan.Anyone knows about other sites to do this? I’m also thinking about to make a seat reservation in a ticket office in Paris but i’ve never did it before and i’m scared of not be able to do it when i will be there (maybe no seats avaiable or something else), so my second question is:anyone have experience on make seat reservation last minute into a station? It’s possible or better avoid this solution? If matter, I have a paper pass (no mobile), I specify it just in case there is any differenceThank you all for your tips!!

Trying to understand the inbound / outbound rule for travel in your home country. Is this strictly one outbound (leaving) journey and one inbound (return) journey, or is it just two travel days in your home country?For my case, I would like to use a 10 days in 2 months pass to make 2 trips from UK around Europe.On both trips I would fly from UK TO another country and then return using Eurostar to London and make one same day UK connection. Technically this is 2 inbound trips - one in the middle of the pass and one at the end - but just 2 UK travel days, and it meets the requirements of just a single journey!Is this valid or would it have to be used for one departing Eurostar journey and one return journey strictly. 

Hey :)I selected two seats as it Shows in the Screenshot.But then I cannot go further. How does it work. The Shopping card is still empty. Thanks for your help 

Hi, when trying to book the reservation seat my husband’s pass cover number says that is invalid, how can we solve this problem?

I’m supposed to travel tomorrow morning. My phone, which had an active global pass was stolen. I have a new device but the app won’t let me activate it.The only customer service I have found is an email that says to expect long wait times. I have sent an email but I’m very worried support won’t get back to me in time. The last time I emailed them it took 11 days for a reply.Please help!

I changed my phone and now I need to activate my mobile pass on my new phone. Tomorrow morning I have a trip. I submitted my request but it said I need to wait 2 days.Thank you in advance.Uran

Hi,We are looking to use the eurail site for the first time to book a journey from London to Spain. No issues up to a point with making the plan, but we want to visit Oviedo in northern Spain and then travel from there to Biarritz. The planner doesn’t identify Oviedo as a destination at all.  When I select the nearest city that is an option (Santander) it appears to be impossible to travel from there to Biarritz. I have checked an online rail map for Spain and there is a line from Oviedo that heads in the direction of Biarritz.Is there an way of using the planner to refine the search to include more out of the way destinations and less traveled routes or is the planner only suitable for journeys to major cities?Thanks in advance for any advice at all.  

Hello. This week I'm starting to use my one country pass in Italy and I would like to know how I should proceed on the train. I have a digital pass (on the app) and I already printed my seat reservations. Is there anything I should be aware of before starting to travel?  

Hi there!I'm traveling through Spain in August 2022 and would like to make some seat reservations - but it doesn't work on either the DB-, OEBB-, SBB-website (Germany, Austria, Switzerland). How else can I get reservations without being in Spain?Thank you! :)

I made a train reservation for my wife & I from Lourdes to Barcelona.  Two reservations (each) were required for this journey: Toulouse to Narbonne and Narbonne to Barcelona.  I bought these reservations thru Eurail.  When I bought them, I was informed that that the reservation from Narbonne to Barcelona would be MAILED (the other reservation was emailed).  Kind of backwards, I thought, but OK its 6 weeks 'till I fly to Europe (on July 6th), it shouldn't be a problem.  One week later, I get an email saying my ticket has shipped and should arrive ON OR BEFORE JULY 16th, 2022. So it takes 5 weeks for the mail to get from Europe to the U.S.? Hard to believe.  On top of that, I had already paid for the reservation 1 week earlier without knowing this.  So now I've left for Europe without these paper reservations.  Does Eurail or SNCF use computers to keep record of reservations they've sold?  If so, how can I get a copy while in Europe before our train departure?  If the answer is No, w

Hello, My friends and I are traveling around Europe for the summer with eurail pass (10days in 2 months). But after we bought the passes, we realized the seats for pass holders traveling from London to Amsterdam are perhaps sold out (shown as price unavailable). We therefore decided to travel to Amsterdam by flight and exchange the ticket to 7 days in 1 month. I’d like to ask1. do we have to wait for the completion of exchange process before marking reservations? 2. some previously shown as “no reservation required” are now “details unavailable”, do we need not to make reservation and hop onto the train as we arrive at the stations? Any help would we appreciated. 

Good afternoon everyone,I been considering getting a rail pass and visit a few countries for some time now and I was ready to do it and start my trip next week. The thing is that I wasn’t aware that some reservations (according to this website) have to be made like two or three months in advance. Is that so? I was planning to start off in Paris, then go to Colmar, from there to Munich, and then to Berlin and maybe a couple more cities. Is it a crazy idea to get the pass now and start travelling next week or should I leave that for next year and plan it more carefully? (BTW, I hate planning things!)Thanks a lot for your advice. Carlos

I have the discover eu pass and i was wondering if i have to pay for the seat reservations seperately? 

I am trying to make seat reservations for my eurail trip, as several of the routes i have plan require seat reservation. The first journey is from Krakow to Budapest. I first tried booking this through the app. Under “seat reservation required” there is a little menu where it says “first class” or “second class”, but nothing happens when i click them. Then i tried going to the eurail webside to book there, but the spesific journey i had picked in the app wasn’t on the website. Instead there were other times and other routes. Also, when refreshing the page, i got different results and availabilities every time. Usually the price of the seat reservation also changed, and some parts of the journey suddenly was unavailable for reservation. I tried going to the train companys website to book there (intercity.pl), but got different times and prices there, and was also not able to choose discounted tickets for eurail ticket holders. I am very confused, and considering reserving seats at the s