Solved

Hello! How I know what to trust when I am going to take a train from Salzburg Hbf to Verona Porta Nuova on 30th of July and the Rain Planner app says it leaves at 13:56 but when I look it up on the Trainline-website, I only find a train that leaves 12:56 and it is a different one?

HelloI plan to go from Paris to Basel in Switzerland and I’m currently looking for trains. Now the connection that is offered by the app only gives me 10 min to change the train in Strasbourg. What  do I do if I miss the train in strasbourg? Can I change the train I want to take right on the station and enter the next one 30 min later?

I’ve been unsuccessful in navigating this website to use our Global Eurail First Class Tickets purchased a month ago so we can travel from Southern Italy to Stockholm next week.  Finally went the Brindisi train station today and was able to reserve seats from Ostuni to Bologna; was told that we’d have to book remainder of trip in Bologna.   Trying to review options, and it seems that the night train from Berlin to Stockholm should be the routing and timing we need, however, when i check the https://www.snalltaget.se/en/berlin site, the route is showing as sold out.  What other options are there???  Do seats sometimes come available for these busy routes???

On the interrail.eu reservations book reservations page, it seems that every single service to Cherbourg from Paris has no availability. I understand that some may be fully booked, but given even the very early morning ones far in advance say no availability, I suspect the system might be broken from the recent update that reservations are now mandatory 7 days a week? I have also heard that it is possible to buy seat reservations at a ticket machine when we are there, but I am worried the train may have booked out by then? Any advice or tips would be appreciated!

I am trying to book on the Interrail website to go from Brussels Noord to Innsbruck HBF in Austria for 31st July on the night train. I can see the price fro the seat reservation is $14 when I am not logged in, however as soon as i log in to try and book a seat and pay it says price unavailable. I am now trying to book the seat reservation on the company website or on a different train website, but how do i put in that i have an interail pass and obviously don’t need to pay the full price for a ticket and just need to pay the 14 euros?Please help!!!!!

Hello, I am traveling in 2 days and I noted that I missed spelt a name on one of the passes. 'Daneil' instead of 'Daniel'.  I have contacted customer service. However is it ok if I activate the pass with the incorrect spelling?  Or is the misspelling accepted?  Thank you! 

I am an BNO and Hong Kong passport holder, just wonder could I use BNO for the eurail global pass? 

Hi there! With the interrail global pass are we able to go to a station and get ourselves on a train without booking if it doesn’t require reservation seats? This is our first time with these passes so don’t know fully how they work!  thank you!  

Hello everyone. I have been trying to book the reservation seats for the Eurostar London to Amsterdam. The day is the 2/08 and the time is 8:16am. It's so weird because I do everything and once I want to go to check out, it doesn't allow me to go to the second stage of check out. For a moment I thought the seat were sold out but it doesn't say anything about sold out, in fact it says sold out another time that same day. Thanks in advance for your help,

I want to make a seat reservation for the euro night from vienna to poland but it's not possible. I tried multiple dates but it doesn't show me the price. Would I be able to step on without a reservation or is it mandatory? I'm confused since in the app it says it's obligatory but in the website it says it's not. 

So yesterday I made a seat reservation from Barcelona to Lyon. I still haven't gotten any confirmation email, it is not even showing in the reservation overview but the payment was successful. What am I supposed to do now? I've already contacted the interrail team but any responses yet.

Purchased paper ticket 25-04-2022. When do you receive the tracking code? Checking daily and no code sent. On receipt it says fulfillment in progress. Thank you 

Hello,I want to avoid using inbound/outbound journey on my mobile pas. As an example, I want to go from Brno to Vienna. The last stop in CZ (my residence) is Breclav, following stop is Vienna. Is it possible to travell in a following way?1) I will use the network ticket for Czech Republic, which is valid up to border point (Breclav statni hranice)2) Then, I will manually add in Railplanner App the leg from Bernardsthall Grenze (first poin in Austria) to ViennaOf course, the train does not stop in both of these points and I’ve read in other threats the train must stop in border points. Which is quite odd to buy the ticket for all way to Vienna when I have a global network pass…Anyway, what I asked on Czech Railways company, they adviced I can buy the ticket to border point (which is possible on counter) or have a network ticket and then I can continue on Interrail ticket. For me, this way makes a sense becaue - at least what I experienced when used OBB Sommerticket (network ticket) - it

Hello I see some information saying that Eurail Pass Cover Number should start with an E, but when I enter mine into the pass cover number generator I see a pass cover number that starts with I. Is this correct or is it giving me an Interrail Pass cover number that is incorrect? I bought a Eurail pass and entered in the Pass reference from my phone app. I need this for booking ASAP, thank you!

We still have not received our physical tickets in the mail and they were supposed to arrive by June 16th. The tracker shows they arrived in the USA on June 14th but there is no further information. We leave for our trip next week. Customer service is not answering because they are so busy. What should we do? Please help!! This ticket was to get from Innsbruck HBF to Venezia S. Lucia.

Hallo, ich wollte 4 stk. Griechische Insel pass kaufen. Aber es gibt ihn nicht als mobile pass und jezt kommt er erst am 21. Juli an .... Das Problem ist das ich am 10. Juli in Griechenland bin. Gibt es eine Möglichkeit den pass selbst auszudrucken.Den offiziellen Support von eurail antwortet leider nicht.Mfg Winder Ulrich 

I am trying to plan my train from Milan - lake bled on Saturday 9th July. we were planning on getting the 20:40 night train to Lesce bled - we are unsure whether reservations are required on the interrail app it says that they are but on the website it says that they are not  on the ÖBB site it says that reservations are not available but not whether they are mandatory  Any insight appreciated !

Hi,I'm planning to travel to Europe in August. But I accidentally bought the wrong pass. My partner is aged 26, but I had bought Adult Pass Plus instead of Youth Pass. I've tried contacting Eurail support but no reply so far. Does anyone have an idea what should/can I do?

I have bought passes for myself and my family to travel from Denmark through Germany and France to Italy.I have had to make several changes, but have now managed to book reservations for all trains - except from France to Italy - and here reservations are mandatory.I am wanting to go from Paris to Milan on July 6th and no matter which connection or train I choose it tells me that prices are unavailable. I found one train directly leaving at 12.46 from Paris, which looked available to book, but every time I try to book it, there is an error, just before I can pay.I have tried looking at different days, and it is all the same. Is it really possible that all interrail tickets are booked in the beginning of July? And if so, how do we get from France to Italy?

HelloI have been trying for several days to book a Poznan Berlin train on August 20th. But it is still impossible to book.I have tried other trains in Poland and it appears that no train can be booked.The Polish reservation server crashed?Thank you for your answers 

Good morning, I would like to remove a doubt; If I leave from Munich (Germany), direction Amsterdam by this train: 18:19 Muenchen HBF; 4h 13m; ICE 532 - 22.32 Hannover HBF. 3h 49m Change trains 02:21 Hannover HBF; 4h 5m; IC 452 - 6:26 Amsterdam Centraal (Netherlands). Do I have to count one or two days of travel? On neither day would I take other trains! 

Hi fellow travellers,I have questions concerning the booking reservations for seats. I am new to Interrail, bought my global-pass with my gf. Our plan is to drive to France (with a stop for a couple of days in Paris). I am not sure how the seating for Interrail works, however when I want to book seats for the trains it says “temporarily unavailable”. Do some of you know whether that has to do with the technical issues Interrail seems to have, or is it most likely that there are simply no seats left on those trains. (leaving in August, more than a month from now). I am really thankful for help!Have a nice day

If I go to edit travelers it says ”mrs.” and then my name, but I’m a man.. will this cause any problems or is it just a bug on the website?

Hello everyone !I bought the pass and reserved my seats via Rail Planner. But I can't access the payment for the extra charge. Could you tell me what is necessary for my reservation to be correct?Thank you very much 

When I click at «Show ticket» under «My pass», it says «No ticket for this date…». I have added trips for this day under «My trip», so the error-message doesn’t really makes sense. First day of travel, maybe something to do with it?