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Train connections & reservations

Your go-to platform for discussing everything related to reservations

  • 5,817 Topics
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5817 Topics
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A_SNew aboard
asked in Train connections & reservations
How to book tickets when it says your mobile pass not valid

Bought an interrail pass thinking this would help me with my trip to the south of France.  checked the trains were available before hand but when i tried to book it says my pass is not valid so i can’t book the tickets.  No customer service so what do i do?

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Railmaster
2 years ago
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eoghano4321New aboard
asked in Train connections & reservations
Tickets - will not arrive in time. Where can I book paper tickets?

Hi I am trying to book a paper ticket and it is saying it won’t arrive in time despite it being a month away. It is a night train from Bucharest to Budapest so I feel I should book it in advance so I don’t get stuck. I only arrive in Bucharest that morning so is it possible for me to book that ticket from a different station, I know only some do international tickets. I will be in Thessaloniki before Bucharest does anyone know if I can book the ticket there?

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Railmaster
2 years ago
Chiara Riondino
Chiara RiondinoNew aboard
asked in Train connections & reservations
Seats reservations with a group - is it possible to choose where you are seated?

Hi guys, I have a question for youWe are a group of five and our interrail is going to start on the 10th of August. In our trip some seats reservations are required.  My question is: is it possible to chose where to sit by buying tickets for those seats reservations separately?Can one of us buy the tickets for everyone? And, if is that possible, how do I share those tickets with my friends since weactivated our pass singularly on our phone?We already sent a message tonyour customer service a week ago but we have not received a reply yet.

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Railly clever
2 years ago
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AnnemijnNew aboard
asked in Train connections & reservations
Seat reservation: pass isn't valid

I wanted to make a seat reservation for our trains during July and August. I just changed the date of my pass from 1 august to 25 july. I wanted to make the seat reservations for 25 july, but it says my pas is not valid on this date. If I want to make a reservation for the 1st of august, it is valid. But I just changed this date?Can anyone help me? Thanks in advance!!

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Railmaster
2 years ago
Gabriella
GabriellaNew aboard
asked in Train connections & reservations
Oslo-bergen railway problem. Rail works - alternative route with bus included?

Hi everyone! I wanted to reserve a seat on the train from Oslo to Bergen on the 28th July but the website couldn't find anymore the train I checked 2 weeks ago. So I checked on the Norwegian railway website and I found out that there will be work on the line on those days. They suggest to take the train from Oslo to Voss and then take a bus. Is the bus ride covered by the pass? It's going to be expensive, around 100 euros, so I really would like to know. Thank you for you help

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Full steam ahead
2 years ago
Jules North
Jules NorthRail rookie
asked in Train connections & reservations
Basket keeps defaulting to Dollars

Although I have successfully booked reservations previously and paid in euro, today my basket keeps defaulting to American Dollars which is weirding me out - any thoughts?

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Jules North
2 years ago
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thebxcketlistNew aboard
asked in Train connections & reservations
Name on Polish train reservation 1 for 2 people?

Hi, I booked reservations for me and my friend for a train from Warsaw to Vienna through PolRail and they ended up putting my name on both of the reservations (so my friend's reservation also has my name). Is that fine or do I need to go to the station and try to get the name changed?

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Full steam ahead
2 years ago
Michael Norris
Michael NorrisRail rookie
asked in Train connections & reservations
Adding reservation ticket to my pass.

I am using my pass for my first trip tomorrow, with a night train . I will purchase my sleeper cabin through the Italian railways. How do I add the tickets to my trip details on the app. Thanks a lot. 

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Railly clever
2 years ago
Hanne Van Meldert
Hanne Van MeldertNew aboard
asked in Train connections & reservations
When I try a root from italy to Greece on the app I always het al error that this is not possible,

When I try a root from italy to Greece on the app I always het al error that this is not possible, although both catania and patras are stations on the interrail map?

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Full steam ahead
2 years ago
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Carolina OliveiraRail rookie
asked in Train connections & reservations
Not finding a journey to make reservations

Hello! My name is Carolina and I can´t seem to find a certain journey. When I was planning my trip in the Rail Planner app I added a journey from PRAGUE HLAVNI NADRAZI (CZECH REPUBLIC) at 10:34 PM to BUDAPEST-NYUGATI (HUNGARY) at 8:20 AM. This journey required seat reservation so I had to make a reservation in the website, but, unfortunately, when I searched the same journey I can’t seem to find it.  

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Full steam ahead
2 years ago
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René CarcamoNew aboard
asked in Train connections & reservations
Ayuda reserva - no se encuentran resultado de precios

Al tratar de hacer una reserva me dice que no se encuentran resultado de precios, trate de hacerlo con otra ruta pero me sale lo mismo, si alguien me puede ayudar por favor

181
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Railmaster
2 years ago
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KS0771Right on track
asked in Train connections & reservations
Existing seat reservations but cannot link to mobile pass

I booked seats for our family (2 adults/2 kids) from Offenburg/Karlsruhe to London St Pancras and managed to get seat reservations on the Interrrail website for TGV/ICE and Eurostar. My problem is that I now cannot find that exact trip on the mobile app trip planner. So I cannot save a trip and then link that trip to our passes. I found the connections e.g. train numbers we need (at least for the outbound) on the DB website but not the return trip.  How do I connect these specific trains to my mobile pass?

47011
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Railmaster
2 years ago
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NMHNew aboard
asked in Train connections & reservations
How to reserve seat: Child pass (paper pass) Greek Island Pass?

Hi!GREEK ISLAND PASS (PAPER) + CHILDI can’t seem to be able to reserve seats online for my child 10 yrs. I was issued an adult paper pass + child pass under the same paper pass cover (i.e. same pass cover number). When trying to book online for one of the ferry lines, there’s an error notice at the very end saying that "the document must be unique for every trip route". Does this mean that the child should have their own pass cover and number?I managed to insert as an adult for the online system to give the free island pass rate, but in the end the system refuses to book for the child. Thanks very much for your advice! 

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Railmaster
2 years ago
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AnnaVaronenNew aboard
asked in Train connections & reservations
PKP Intercity supplement. Pay in advance, at the station or in the train?

Where do I pay for the additional supplement for PKP EIP train from Krakow to Warsaw? Somewhere in advance, at the station before departure or onboard the train?

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Railmaster
2 years ago
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anicamposeRail rookie
asked in Train connections & reservations
Booking reservations within Spain

I have been trying for several days to book my reservation for a leg of my family’s trip between two Spanish cities. In the booking website I can see the value of each trip but when clicking, there is a message about online booking are not possible and that we should only book at a train station in Madrid.A friend of mine who lives in Madrid tried to buy the seats for me today with all my details, but she couldn't do it because the person at the station wouldn’t sell th seats if she does not have a QR code in the Eurorail App.This means we would be only able to book our seats once we get to Spain, for travelling the next day, which is very uncertain and stressing for a family of four with young children. This situation is under no circumstance something mentioned in the global pass Q & A or terms and conditions and it is making the planning of our holidays very stressful.I would like an explanation ASAP, and exact dates about when we will be able to book online for trains in Spain

594
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Railmaster
2 years ago
Ani Barsegian
Ani BarsegianNew aboard
asked in Train connections & reservations
From Munich to Bled- paper reservations will not arrive on time. How to book?

I would like to take the train from Munich on 13th of July in the evening to that I could go with the night train. But I cannot buy the ticket , not cause it is sold out simply because the mail with ticket will not arrive in time.Is there then no way for me catch that train? Is my only oppoertunity to wait to get to German to buy it? It seem weirde that I cannot make a seat reservation online.. I really look forward for some help.Kind regards,Ani:))))

381
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Railmaster
2 years ago
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SukeyNew aboard
asked in Train connections & reservations
My reservations are not showing up in the mobile app

I'm hoping someone can help. I have purchased my reservations on the website, but they are not showing on the app. If I try to add a journey in the app, the journeys I have reserved are not available on the time table.  How do I get tickets please?  totally confused.  should I remove the app and start again? 

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Railmaster
2 years ago
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annmarjoNew aboard
asked in Train connections & reservations
Seat reservations SNCF TGV France Germany

Coucou!I’m trying to leave from France going over Germany to Italy with the Intervall Global Pass. But as it happened to many others, I believe, I cannot book seat reservation only for SNCF. It’s not working neither over the interrail portal nor over the SNCF site. Does somebody already has experience on how to book seat reservations in France and can give me an advise?  Would be super grateful! Thanks a lot in advance! Cheers,Anna

2742
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Railmaster
2 years ago
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amberskipperNew aboard
asked in Train connections & reservations
Train times not showing up

I’m going travelling with all my friends in July and one of the train times has come up for all my friends but not for me. It has an option to add it manually but I’m nervous that that won’t be valid. If anyone knows what else I can do I’d be so great full! 

1301
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Railmaster
2 years ago
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Koen van der VeldenNew aboard
asked in Train connections & reservations
Problem with seat reservations - no price results

Dear fellow travelers, I am quite confused with Inter Rail's reservation tool. Hopefully you can help me! The situation is as follows: I bought an Interrail pass a while ago. With that pass I want to take the train from Milan to Brig (Switzerland). The app states that I have to make a seat reservation for this train. When I wanted to use the online reservation tool to make this reservation, I was not able to select any price/seat (see picture below), while the app shows me that the reservation costs are €11.  Does this mean the train is already fully booked? Or am I doing something wrong?  Thanks in advance!  

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Railmaster
2 years ago
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GalinatRail rookie
asked in Train connections & reservations
Tarifs temporairement indisponibles / Prices temporarily unavailable Amsterdam - Copenhague

Bonjour, nous cherchons à faire le trajet Amsterdam - Copenhague de nuit le 22/08/2022 (17 h 10 - 7 h 04), mais le site indique “Tarifs temporairement indisponibles. Revenez dans quelques heures” (screenshots), alors que nous avons essayé il y a quelques jours. Surtout, le message d’erreur s’affiche sous un train sans réservation. Et impossible de réserver le train de nuit entre Hambourg et Koege. Faut-il le réserver ailleurs ? Avec un code Interrail ?Merci d’avance pour vos réponses./Hi, we are trying to book an Amsterdam - Copenhague night journey, the 22 of august, but the website say us “Prices temporarily unavailable, please come back later”. We have already tried to wait, but it’s the same result (screenshots).The error message concerns a free-reservation train, and it’s impossible to book the night train between Hambourg and Koege. Do we have to book it for another way, with an Interrail code ?Thank you for your responses  

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Railmaster
2 years ago
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Full steam ahead
SparkyHFull steam ahead
asked in Train connections & reservations
Unable to pay for reservations

I am having a very frustrating afternoon.  I want to pay for several train reservations via the website.  I get to the penultimate page, but the ‘proceed to payment‘ link is inactive (see below).  I have tried paying one reservation at a time as well as trying to pay for several at the same time, but the payment link remains inactive.  I am worried that if I don’t make the reservations soon, the required trips will be booked up. 

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Railmaster
2 years ago
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sonyaedwardsRail rookie
asked in Train connections & reservations
Reserving Train Ticket

I have booked the trip and saved it to my pass from  Paris Cdg2 Tgv Roissy to Nimes. However, I can not make seat reservations for any of the trains. I get this message when I try: “No price results were found for this connection. It is possible that the train is fully booked for pass holders. Please try searching for another connection or find an alternative way to book.”This is for all of the trips even when I go months out.Will I have to buy individual train tickets for all of my trips? 

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Railmaster
2 years ago
Carina Kröpfl
Carina KröpflNew aboard
asked in Train connections & reservations
Alternative to paper ticket in Norway

Hi there! I hope someone can help me out.I’m trying to book reservations for the train from Bergen to Myrdal on July 23rd (either departing at 8:15 or 8:29). For the first option I can only book paper tickets which won’t work because they won’t arrive in time, for the second option it shows me fares but doesn’t let me add the tickets to my cart. Is anyone else experiencing this issue?I tried calling Entur to book the tickets with them but was hold in the line for an hour with no results.Does anyone know if it’s possible to book the reservations and pick them up at a train station in Norway instead of having them sent by post? Is it possible maybe to contact Entur in a different way than through the hotline?Every answer will be very much appreciated! (I’m freaking out a bit here because we have all the hotels and night train reservations booked for our trip and it would crash the whole plan if we couldn’t get on one of those trains. 😅)

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Railmaster
2 years ago
Anne van Boven
Anne van BovenNew aboard
asked in Train connections & reservations
Pass cover number

I need my pass cover number and the one off my boyfriend to make a reservation. Can someone please help me quick? 

572
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Railmaster
2 years ago
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