Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
- 5,301 Topics
- 20,377 Replies
I am trying to reserve a seat on a Eurostar train from London St Pancras (Gb) to Paris Nord (Fr) but the app/website is not allowing me to do it through the Eurail reservation system. I tried using the www.b-europe.com reservation system but it requires a pass cover number. Something that the mobile pass does not come with. Any suggestions?
I ordered my paper pass like 45 day ago and it hasn´t arrive yet, i start my travel in 5 days! so i need to solve the problem immediately, do you know if i can change my pass to a mobile one??? please i´m really worried 😭This is the 3th time i buy an eurail paper pass and is the first time it happens to me😣
Hi, I accidentally bought the wrong pass and so I followed the steps on the interrail website to exchange it for the correct pass. I sent my request over two weeks but all I’ve received is a string of confusing emails saying my requests have been merged and most recently an email asking to rate their customer support. I’m not sure if this means my request is being processed or if it’s somehow gotten lost.Should I send another request? I’ve put off doing this as I don’t want to confuse the matter further.It would be Ideal to talk to interrail customer support directly but I can’t find any contact number. I’m currently travelling and will be needing the money from the refund very soon. Any help would be greatly appreciated.Thanks
HelloI have just received my interrail tickets by mail, however I have not received either the maps or the wristbands.I would like to know what should I do to receive the complete package?I'm from Lisbon, Portugal and I´m wondering if I can go to Santa Apolónia station to receive the rest of my order. I really want the bracelets and maps and I was very sad to see they weren't inside the envelope.
Hello everybody! I have a question: my itinerary starts form Milan and then goes to Montpellier, Barcellona,Seville and it finishes in Madrid (no return to milan); globally the travel days are 4 so, should I buy the 185€ pass (the one with 4 days/month) right? Thank you all, Rebecca
Hello!I have done interrail several times, but kept losing the bracelet after a while… Does anyone know if there is a way to get bracelets from previous years? Perhaps Interrail still has some in stock… do they still send them out with the passes? When a friend bought one in the train station here in Vienna, they didn’t have any….It would be a great part of the interrail adventure to have the bracelet!
Hello together,I have a question regarding the inbound and outbound journeys.I want to travel from Munich to Paris but I need to change the train in Stuttgart. Are those trains all included in the Global Pass when it is in one day or do I have to book a seperate train ticket to Stuttgart?So is it just 1 train or is it 1 entire journey to the final destination?Thank you very much for your help.Best regardsMarius
Hello!I will go with my grilfriend to Greece in July and we see the option to buy the Greek Island pass with 4 dans travel. When I do the processos to buy indicades that I will receive on 28th June. I would like to know if I will receive via mail the cover pass number to make the greek ferry's reservations or I have to wait to receive the pass at home (my address). I am a littlr bit worried because if I have to wait for a month, perhaps I don't have available seats for the ferry's desired. Thank you
Hi all! I am currently in Amsterdam. I plan on moving to Berlin this afternoon… however, since Amsterdam was my first destination and I hadn’t planned how long I was staying, I decided I would activate my pass once I’m here. My passport ID card number isn’t working even though it’s the exact same as my normal passport number. I cant activate my pass and any help would be greatly appreciated.
Leider will in dieser Organisation niemand helfen. Ich und meine Partnerin warten seid 3 Tagen auf hilfe. Dabei wollen wir nur den mobile pass auf mein händy übertragen. Da sie ihres verloren hat.Mann könnte meinen es steckt eine gewisse absicht dahinter nicht zu helfen.Da einem ja eh nichts rückerstattet wird.
Hello all, I am currently on a three-months Interrail pass, which I am using for several return trips outside of my home country (Italy). I am not staying on the road for the whole three months, so I will need more than the one inbound and one outbound trip that are included with the pass.Basically for every trip I buy regular tickets from home to the border and back, and once I am outside of Italy I use the Interrail pass. It is a very flexible way of travelling that suits me.But there’s one thing that is really unclear. Actually I am quite a veteran of Interrail passes, and in all these years of asking hundreds of train conductors I was never able to get a definitive answer.I need to know if, for trips out of Italy (my country of residence) into Austria, I need to buy a ticket to Brenner (and from there onwards use the interrail pass) or to Innsbruck (or it could be the first town in Austria, but for these trips I’m using EC trains that call at Brenner and Innsbruck).I guess that tec
Hi,I am purchasing the pass as a resident of Sweden but my country of residence is likely to change when I will activate the pass. Nevertheless, I will have an inbound and outbound trip in Sweden. After the inbound trip, i will move to my next country of residence. Can I travel there if the global pass has still days remaining?
Hey everybody! so i’m having a little problem, i want to download the interrail application so i can be able to organize my trips, but apparently my phone is too old for downloading it. is there a solution or an alternative for that ? thank you in advance :)
I have bought a global mobile pass. I will be travelling to Switzerland soon and will be taking a train directly to Bern from Zurich airport. However, I am unsure what time will the plane reach and the time after we get our luggage. Is it possible to add a journey to the Eurail pass last minute?Thank you in advance.