Eurail & Interrail Passes
Your go-to platform for discussing everything related to our Passes and its additional services
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Hi, We will be traveling to Amsterdam in October from South Africa and looking for the best and cheapest options to travel.Our ittenary looks like this:Day 1: Visit Amsterdam city Day 2: Visit Surrounding - Zaansche Schans, volendamDay 3: Leiden, Delft, Rotterdam, GoudaDay 4: GiethoornDay 5: Brugge in BelgiumDay 6: UtrechtDay 7: Amsterdam cityAny help with the correct travel passes would be appreciated
Hi !I’m planning to go in Ireland in august with a friend and to travel by train. The question is : can we take any train in Ireland or is it restricted to some train companies or trains ?Because we would like to go in small towns and countryside. Can we take little trains with the interrail ?Thank you very much !!:)
We are two families going on an interrail this summer. The rules of inbound trip raising uncertainty among us. We'd like someone to enlighten us. There are two questions below that we would like to have answers.Family one is living in Oulu, FinlandFamily two is living normally in Helsinki, Finland, but during the summer time in Finnish Lapland, Muonio, Finland.We start the trip from Haparanda, Sweden and travel around Sweden and Denmark for about ten days. From Copenhagen, Denmark we fly to Helsinki, Finland on 11th of july.Is the family one allowed to do the inboud trip from Helsinki, Finland to Oulu, Finland on 14th of july with the interrail card that we have (global, 5 trips in a month)?Is the family two allowed to do the indound trip from Helsinki, Finland to Kolari, Finland (near Muonio) on 14th of july with the interrail card that we have (global, 5 trips in a month)?
Hi everyone bit of a dilemma- ordered my eurail global pass, I’m doing a few weeks in Italy then Switzerland for a week.I had to book the Mobile pass as the website said the paper pass wouldn’t be delivered until July 5th but my trip begins June 18. I’ve since read somewhere that Switzerland doesn’t accept the mobile pass, just the paper. Is that true?I won’t get the paper pass delivered to Italy in time to use there, but then I can only use paper in Switzerland…thank you!
Hello there,I have just purchased a Eurail Pass for my friend and a Interrail pass for myself since we wanted to explore Paris coming from Frankfurt but I’m guessing that the website recommended me the wrong pass because I can’t even use the passes for that journey and I would like to exchange the passes or receive a refund. And I sadly haven’t received a response yet which is a huge bummer.
I have sent an exchange request twice to customer service but have not received a response so I now have both a Global Pass and France pass. Will Customer service do the exchange as requested? First request was over a week ago. We travel in a couple of days and I don’t want the time to expire and not get the return.
Hi!I have an urgent problem. I bought a new phone for my trip, but the mobile pass is on the old one. I have ready contacten the customer service some days ago but no response. I'm starting my trip tomorrow. Is there a customer service employee who reads this? Or anyone an idea what I can do?Thanks!Cheers, Maureen
I have bought a 2 months-global pass with the youth-discount. Considering that I will turn 27 years on the 21st of August, I was wondering whether this means that I will be able to travel after that 21st of August as long as I activate the pass before that date. Or do I have to finish my travel before I turn 27? Thank you in advance for your clarifications.Matteo.
Do we have select the nights spend in each city or only the duration of the trip? What pass is best?
Hello,I’m interested in doing a trip through Portugal, starting from Barcelona. The trip would start on Barcelona to Porto (the idea is to stay for 4 days in Porto), then we’ll go to Lisbon (the idea is to stay for 3 days), and as the last destination we would visit Faro (the idea is to stay for 2 days). Counting one day for the trip BARCELONA-PORTUGAL and one day back to BARCELONA. We do not know if we have to select the nights we want to spend in each city or only the duration of the trip. We also do not know what pass/ticket is more suitable for our case. We accept any recommendations. Also if you could inform us for any COVID regulations for the travel on the train and also the COVID regulations of PORTUGAL, we will appreciate very much!Thanks for your time. We’ll wait for your response.Mar Alonso
Hi!im wondering if Greek island ferry passes really take 6 weeks to be delivered? We can’t book on any ferries without and in 2022 it seems like a long time for post to come.Both my friend and I have tried to speak to customer service but not heard anything yet.many thanks
hi, i already booked the interrail ticket for 2 months and I was planning to activate it the 15 of June, it is possible to book the tickets of each train now and plan the trip without activate it?? so the day I will start the trip I will activate it and I will have directly the tickets?? Thank you!!
Hi. I’m Namhyuck Kim from South Korea.Recently I tried to book Eurostar by your system, and you know, it doesn’t work. As a result, I try to reserve the seat in B-eruop website, but they require the cover number. So please send me cover number… The one I want to reserve was already sold out.. it make me really sad..There are a lot of people like me.To solve this question, I wish Eurail company to improve their system by solving error when booking Eurostar by your site reservation system, or changing the booking way in B-europe website to require pass reference not cover number.
Hey,as I already said, my ticket was forwarded to the postal station after I was not at home during the actual delivery. When I went to pick it up, it was unfortunately already sent back to the sender. What happens now? How and especially when will I get my ticket?Thanks in advance for the answer...