- - Knowledge base
Groups
Help Center

Community
Get ready to travel

Get ready to travel

To ask all about our Passes, reservations & more

10621 Topics

Recently active

Most replies Most views Newest first

SegurinNew aboard

asked in Train connections & reservations

What does it mean transfer by foot?

I want to go from Barcelona to Narbonne and it appears that in the city of Cerbere there ir a transfer by foot (15min), what does it mean?? I haven’t found any related post (all are deleted)Thanks!!

1 month ago

hariskhan10Right on track

asked in Eurail & Interrail Passes

Is Lake Brienz / Lake Thun cruise are Free

Is Lake Brienz / Lake Thun cruise are Free? It says that BLS Lake Cruise is free for eurail pass holder does that mean that it will not be counted as a travel day?

1 month ago

Frederik VerfRight on track

asked in Eurail & Interrail Passes

seat reservation only in france

I have the same problem. Want to take the Barcelona to Paris train of 10:33 from today. Can you please give me a pass cover?

1 month ago

AhadoRight on track

asked in Train connections & reservations

St Gotthard Blockage impact

The recent derailment in the St Gotthard tunnel is likely to impact the EuroCity service between Zurich and Milan. I’ve got a reservation on the Zurich → Milan EC for the evening of 1st Sept. TrenItalia is being unclear, suggesting that normal service may be restored by then. Public media suggests otherwise.My problem is a connection to the ongoing sleeper from Milan → Bari.Does anyone have better information on the service impact? CheersAhado

1 month ago

mcmullibRail rookie

asked in Train connections & reservations

Trenitalia service cancellation (Gotthard tunnel), 21st Aug: what are my alternatives?

Hi folks -First time here, so apologies if I’m in the wrong place, or asking the wrong kind of question!I have a reservation for next Monday, 21st Aug, (made last week through interrail.eu) for x2 passengers from Basel to Bologna (changing in Milan). But I have just received an SMS from Trenitalia to say the first leg of this (EuroCity 153, Basel-Milan, Dep 15:03) is cancelled.😒 The message was not entirely clear on the cause, but googling around indicates that it is presumably due to the recent freight train derailment in the Gotthard tunnel (but that’s a week ago, so unclear why they are only cancelling NOW).Anyway, I’m now trying to find an alternative routing, but don’t think I can trust the interrail planner (which seems to still show the original service). So any help or advice would be appreciated.NB: my journey actually starts in Paris. I have a separate reservation from Paris to Strasbourg arriving at 12:41. I was planning to make an (unreserved) connection to Basel (arriving

1 month ago

Travelling QRight on track

asked in Eurail & Interrail Passes

Can i have several journeys on my first travel day?

Hi,I'm a UK resident with a mobile pass and intending to travel to Brussels via London on the Eurostar on my first travel day. I have added a train from my home station to London Euston as one journey and my Eurostar journey as a second journey. I'm planning on a long connecting time in London because of the possibility of rail disruption (and also it will be lunchtime!) Is this acceptable or will I be unable to add the Eurostar once I've activated the pass (because of the one journey in your home country rule) and added my UK connection? Should I try and combine both trains into one journey?

1 month ago

marcos0303Rail rookie

asked in Train connections & reservations

Help booking IC407 from krakow to budapest

Good morning,I’ve been trying to make a reservation on the night train from Krakow to Budapest for August 27th-28th nights. However, I keep getting problems. When trying through cd.cz I got an error and contacted them, their answer was to get in touch with pkp, but pkp isn’t answering my emails. Moreover, I’m not able to buy through their website since it seems to be compulsory to buy this tickets with their “super offer”. This doesn’t enable me to untick a box and the following message is shown: “Pilot sales are underway. Currently, only Super Promo International tickets may be purchased for this e-IC route, provided that promotional tickets are available. Their availability depends on the purchase date and the amount of promotional tickets used.” Thus, I cannot select Interrail pass. Only other possible options I’ve come up with are booking it through Hungarian Railways (mav), but it charges 67€ for just a seat (no option for couchettes), making no interrail discount even when adding

1 month ago

Oscar Caballero LorenteRail rookie

asked in Train connections & reservations

De Tallin a Riga

Hola, necesito ir desde Tallin a Riga con el global pass. El problema es que no me deja planear la ruta. Qué puedo hacer? Muchas gracias

1 month ago

abriilNew aboard

asked in Train connections & reservations

catching and earlier train than the booked one because you got there earlier than you expected

basically my question is if I can get into a train that, let’s say, leaves at 17.00h even though I made a seat reservation for that same train but a few minutes later, for instance, 17.35h. my friends and I are booking seats and we are trying to leave time gaps between the different trains we are catching in prevision of something going wrong. but we wondered: if nothing went wrong and we were able to catch and earlier train than the one we booked, if it would be legal to get it. thaaanks

1 month ago

LucafRail rookie

asked in Train connections & reservations

Seat reservation Prague Munich

Hello everyone,I’m trying to reserve 2 seats for direct train EC362 Prague-Munich on August 26th, but Eurail site says that “Prices are not available”. I also tried with OBB, DB and CD and had the same problem.Do you have any suggestions?Thank you in advance.

1 month ago

SRH74New aboard

asked in Train connections & reservations

Supplements payable on trains going through Netherlands

Next month, I’m planning to travel on trains from Frankfurt to Amsterdam, and then from Amsterdam to Brussels. Both the services I wish to travel on seem to require an additional supplement to be paid - but it’s not really clear why. Can anyone help/explain? Also, I have already made a seat reservation on the Frankfurt-Amsterdam train - would that cover the supplement in this case, or do I still need to pay the supplement separately?

1 month ago

GunteNew aboard

asked in Train connections & reservations

Will Sofia - Istanbul sell out in September?

I'm coming to Sofia 3 days before I want to take the night train to Istanbul. As I understand it I have to get a seat reservation at the Sofia train station. Does anyone know if my partner and I can count on getting two beds in a coach just three days before, or if I should look at some other option?

1 month ago

Tobias BnNew aboard

asked in Eurail & Interrail Passes

Booked a return ticket with my last day of pass but the website is counting 2 days because i leave tonight and arrive tomorrow ..?

Hi everybody ! You would be of a great help here !I’m in Italy, at Perugia, returning to France tonight (arrival at 1 in the afternoon at Frasne).I booked the seats needed on the journey before, am entering the journey on my pass as it’s my last day (out of 5) but the app divide my trip into two journeys one today, the other one tomorrow, how can I do to make them join ?At least are there any possibilities to cancel the opening of this day ? thank you very very much !!

1 month ago

NEPNew aboard

asked in Eurail & Interrail Passes

DavidPossNew aboard

asked in Eurail & Interrail Passes

UK Resident using Global Pass in UK

I am travelling from Uk to Europe on 1st Sept and returning on 3rd October.I will use the outbound and inbound days on this trip.I may have days I have not used ,the pass that is valid till 30th October. Could I use 2 spare days to travel from Manchester to Aberdeen in mid October and for the return journey also before 30th October

1 month ago

Nienke BorkentNew aboard

asked in Train connections & reservations

Inquiry about Train Reservation

Dear Sir/Madam,I hope this email finds you well. I recently purchased a train ticket from Zagreb Glavni Kol. to Villach HBF for €6.00. I received a payment confirmation email on July 30th. In that email, it was mentioned that my reservation for this train would be sent by mail. However, I have not received any email regarding my reservation yet.Could you please provide me with an update on the status of my reservation? I would greatly appreciate your assistance in resolving this matter.Thank you for your attention and I look forward to your prompt response.Kind regards,Nienke

1 month ago

Susan SmithNew aboard

asked in Train connections & reservations

tickets bought but not visible on any app or site.

I have booked tickets by going from the rail app to the tgv site and paid for the reservations by pay pal. Now I can’t find the tickets. Help.

1 month ago

Nadja KavajaNew aboard

posted in Travelling by train

travel buddy

Hi, I'm Nadja,19, from Serbia, I’m looking for mates who want to explore Switzerland and Italy also I'm open to other countries too, my insta is nadja_kavajafeel free to hit me up anytime, I would love to have some travel buddies

1 month ago

Teryn VissersRail rookie

asked in Eurail & Interrail Passes

Two Eurail passes. Adding/reserving seats for 2x. Amsterdam -> Zurich -> Nice

Hi everyone, I’m new to Eurail and haven’t used the app before either.We are two very confused travelers and I’d love any help and input! Please disregard my naivety with some of this.My questions are: We bought two 1st class 10 day passes. We have both downloaded the Railplanner app. I have created a Journey called Europe 2023 within which I am going to add the trips to and then duplicate it over to my partners pass on his Railplanner app. My questions are: When searching in Railplanner app this seems to be searching for 1 traveler only but we want to reserve seats for two. When I click to reserve seats it directs me to the Eural website where I can input for 2x travelers. Is this correct? Should I be adding the trip to Railplanner which only seems to be myself, and then reserving the seats for 2x travellers? When reserving seats, as we have the 1st class tickets, is there no option to choose seats? So, we have a spot reserved but cannot choose where we are sitting? If I go ahead and

1 month ago

Knocky19Keeps calm and carries on

asked in Eurail & Interrail Passes

Support for Neurodiverse Travellers

Hello I am dyslexic and the information on any website is always a little overbearing and I am seeking for an agent to help me with a return trip to Malaga from London which is £900 on Trainline.This site gives me the impression a Eurail Pass would be cheaper, but I’ve no idea on any restrictions with regard to it’s use etc and would feel more comfortable speaking to an agent to ensure my planned journey & times are covered… The Chatbot is not engineered to identify any neurodiverse keywords and is unable to help me. Thank you

1 month ago

Raquel Martín MartínNew aboard

asked in Train connections & reservations

do i have to activate a day in my pass when having seat reservations?

I bought a ticket from brussels midi to London st Páncreas International, which required a seat reaervation.Do I need to activate a day of my Interrail Global Pass (10 days in 2 months) during that journey or is it enough with the train ticket and showing that I have an Int Global Pass?

1 month ago

Samrat BoseNew aboard

asked in Eurail & Interrail Passes

SEVEN DAYS FLEXI MOBILE PASS IN ONE MONTH

Hello friends,I have a few questions. First I want to know whether this seven days in one month flexi pass represents the month by consecutive 30days from any starting date or this one month represent Jan, Feb. and so on, if anyone starts his journey on 29th September the will it last on 28th October or 30th September? I have bought one such pass and haven’t activated yet but have booked some paid reservations. I will activate it before our journey. will it be okay? Does one travel day mean 00:01 am to 11:59 pm on the same day? what’s the process of activation and how will it work? other than eurail is anything extra covered in eurail mobile pass?

1 month ago

Page 13 / 425

Not finding what you're looking for?

Don't be shy and let us know about your challenge.

Ask your question here!

Terms and Conditions & Privacy Policy Cookie settings

Sign up

Already have an account? Login

Social Login

Username *

E-mail address *

Date of birth (not visible to other users)

(Private)

Only you and moderators can see this information

Country *

A bit about yourself

Destinations visited (with CTRL you select several)

Favourite destination (with CTRL you select several)

Password *

I accept the Terms and Conditions and the Privacy Policy of Eurail and Interrail.

loginBox.register.email_repeat

Login to the community

No account yet? Create an account

Social Login

Username or Email

Password

Remember me

Forgot password?

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.