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The app suddenly stopped showing travel days. Tried reinstalling but didn’t work. Tried deleting and readding trips and now trips will not add to pass.This means I do not have access to code to scan to prove I have a pass.All booking still show on website.

I have been trying to get a pass cover number but when I  try to fill in the required field it will only accept 4 characters - it won’t load the last two o-  and so I can’t get the number which I need urgently to make reservations.  Please advise on what I can do… Thank you

Hi! Recently, I was looking into seats on the Intercité de Nuit between Paris Austerlitz and Toulouse Matabiau. The three possibilities (2x 2nd class, 1x 1st class) both just say ‘TARIF EURAIL INTERRAIL’. Does anyone know what kind of seats you actually get with these options? For example, would the 1st class option be a 4-person couchette, or should I think more in the direction of 2-1 seating plan? Many thanks!

Hello everyone!Just landed at Copenhagen Airport and activated my Eurail Global pass. Planning a trip to Hamburg, Germany.The guy at the DSB ticketing counter is telling me I have to go the main Railway Station which is Kobenhavens Lufthaven... Which is CPH Lufthaven in English, I suppose.But isn't that the airport station itself? I mean, I am at the airport station itself because I just flew into Copenhagen Airport...Can anybody point me to the name of the station I need to enter on the pass to catch trains to Hamburg?Thanks in advance!

My husband and I are going to travel together, but keep our own pass on our own mobile (so that we still have a mobile as backup should we lose a mobile, and can get the lost pass reactivated on the remaining mobile with some customer services help).My question is how I connect a trip to passes that sit on separate mobiles. All the instructions seem to be about connecting trips to passes that sit on the same mobile.  I have already booked any necessary rain reservations for us jointly, so that is not a problem. I hope someone can help. 

Hi everyone,I'm seeking assistance with an issue I've been experiencing while trying to book four tickets on the Nightjet (EuroNight) train from Budapest to Berlin for August 5, 2025. Each time I attempt to purchase the tickets and click on the "Pay" button, I encounter the following error message before even entering my credit card details:"This option is no longer valid. (NJ-Code: NJ-01, TS-Code: WBS19230, Public ID: c76596267a8e4469a657b5ccb1f6798d, Support ID: NIGHT1_53po52eo)"​Moreover, with each failed attempt, the ticket price increases significantly. Initially, the fare was €64 per ticket, but it has now escalated to over €130 per ticket, and I'm still unable to complete the purchase.​I have also attempted to book tickets for August 4, 2025, but encountered the same issue. When selecting the credit card payment option, the error occurs before I can enter my payment details, and the ticket prices increase. I tried purchasing through other websites; although the payment was initi

Hola buenas tardes entiendo que para realizar las reservas de Madrid a Toledo no se pueden realizar por la aplicación ni por la WEb de Eurorail y que en algúnos casos indican que debo dirigirme a las ventanillas de Renfe para realizar la compra del boleto. Alguien sabe cómo realizar la reserva en línea en la página de Renfe, pero obteníendo los precios de descuento que muestra Eurorail en la App.Gracias

Hey! Couple of asks here if anyone could help me please?How easy is it to get to platform 2? I've been looking at the map for Midi train station and I think it's on the ground floor so there's no need to worry about coming down escalators?I'm not great with coming down on an escalator.Is it straight forward to get from Ghent to Bruges and is it better to get single tickets for each way?

Hey:) so some friends and I want to go from Zurich to Palermo by train. We saw that there was a train from Milan to Palermo, so we thought we could take it as a night train, which would count as one day. Now that we are planning in the app the only options that show up all have 4-8 connections and some don’t include the ferry (which the train goes on) Can someone tell me if it’s even possible to take the night train from Milan to Palermo with interrail? Should I ask an Italian train office? 

Hello community,what are your experiences with Interrail in 1st class? What are the pros and cons of 1st class versus 2nd class? We're traveling to Denmark. Maybe on to Norway. Is it true that seat reservations are included with a 1st class Interrail Global Pass in Denmark? We're traveling as a family with three teenagers. This will be our first train journey.thanks for sharing your experiences

I’m trying to book the Eurocity 44 train in 25/april/2025, but the train does not show up on that schedule day. Is there any reason for this?

I would like to take the ICE from Copenhagen to Hamburg. However, the connection isn't shown on the Rail Planner app, only in the DB app. So I'm not sure if I can use it with my Global Pass. Does anyone have any experience with this?

Hi, I’m getting conflicting information from OBB so would really appreciate some advice.We are a family of 4 (mother, father + 2 boys (12, 8)) and would like to travel on the nightjet from Brussels to Salzburg.  It’s a popular route and it appears there is only a 4 person ‘Ladies only” couchette available. I’ve spoken to OBB twice; one adviser said we would have to be split up (at great expense) but another said as we were occupying the whole couchette it wouldn’t be a problem.Can anyone advise if the whole carriage is “Ladies only”?  If not, it seems strange that this would be a problem given we would be the only occupants of the 4 person couchette? ThanksDamian

I can easily find trains on Eurail website to give me trains to get me from A to B.  But that train, if not direct, will make stops.  How can I find out what those stops are and at what times?  I can’t see to do that on the Eurail site.   Thanks.

Sorry for asking again.I want to book an overnight train, in this case a bunk bed, for two adults, one child who has a pass, but another who doesn't because he's 3 years old. How do I reserve a bunk bed for the 3-year-old? Or is he supposed to sleep in an adult's bunk and not have to reserve anything?I can't find a customer service contact, and the automated chat doesn't resolve this. Thanks!

Hello, I’m planning on going interrailing this summer, and I purchased all seat reservations via OBB. However, I did not realize I could add the interrail discount, so I booked all seat reservations via seat reservations only. I read that adding the discount would ensure that possible supplements are purchased as well, but I don’t think any of the trains I am planning on taking require a supplement. Some trains (Deventer-Hannover, Ljubljana-Budapest, and Vienna-Arnhem) do indicate that seat reservations are required. Does it matter that I purchased the seat reservations this way? Would I be fined if I did not indicate that I have an interrail pass? Thanks in advance!!

Hi, we're trying to book reservations from London to Rome in August. It doesn't seem possible yet to book Paris-Milan or Paris-Turin, so what will we do if we book Eurostar but then can't travel on without having to visit every town in Switzerland? Also, how do we make reservations for different days, eg travel to Turin on the 2nd then to Rome on the 3rd? Finally, what does activating the pass mean, do we only do that just before we travel? We have tried hard to work out these things on the app and website, but just can't find the answers. Thanks! 

Alguien en julio paises nordicos, suiza y mas??

hello,does anyone have an experience with this hamburg - zürich nighttrain (departs from hamburg at 22:08)? shall i be prepared for major delays or does it tend to be on time? i need to reserve a connecting train to paris (from offenburg), so an insider advice on how much time to reserve for the change would be very much appreciated.thank you!sasa

With a global pass, when taking an inbound/outbound trip can I take more than one train? Meaning, do they count as travel DAYS where you can travel within your country of residence ilimitadly or rather a single trip where you HAVE to get out of your country? 

My app says my validity period is "15 Dec 2022 - 14 Jan 2023" Does that that mean I have until the midnight of the 15th of Jan to use my pass? I just want to make sure because I plan on taking a train the day of the 14th and don't want to have pay for the train when I can plan around it.

Hello,I plan from Tirano to Moritz St. on  May 12 this year.Train schedule is LIMITED.H’ever,I find many bus replacement on SBB timetable.May I use this bus service with Global Pass holder ? How to update this bus service on APP planner if I can take SBB BUS  as well.Please guide me how to update mannually.Thank you

I booked a 7 day eurail pass and then made train reservations. I realised I don't need a 7 day pass. A 5 day pass is sufficient. Can I cancel the 7 day pass and book a new 5 day pass? Will be reservations still be valid?

It is our first time travelling through Europe (2 adults and an 8 year old) via train and we are going from Paris to St Moritz on Saturday 5th April. Our two options are the 7:22 via Zurich to arrive at 15:07 or the 8:27 via Mulhouse ville and Basel to arrive at 17:07.The second option has 3 changes and is a little longer but also cheaper and a more sociable departure time! The cost is not a huge factor in this but I have read the Paris - Zurich train is a beautiful route.Which route would you recommend and are we asking for more potential issues by having 3 stops rather than 2.Many thanks!

Hello everyone! I’m travelling in Switzerland and Italy in early August this year, and I came across the Treno Gottardo (https://www.theguardian.com/travel/2022/may/04/rail-route-of-the-month-basel-to-locarno-the-slow-swiss-alps-classic) train which I want to take from Lucerne and Locarno. According to the Guardian article linked, it runs on a scenic old route even though its longer and takes more time, and is run by SBB.My question is this: Is travel on this train covered under the Eurail Global Pass? Also, does this have both 1st and 2nd class coaches? Any guidance on this would help me plan better!  Thanks everyone :)