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Hi everyone, I contacted the customer a week ago, but I still don't receive emails from them, I need to know as soon as possible if they can send me the paper pass with the right data.
The most frustrating we’re site ever.can’t book seats on a specific train, Eurail does not even recognize my Mobile Rail,pass.has anyone been suceesful in booking and paying for seats on this useless website?help!!!!
Hi!I am in panic because I need a cover pass today!. Does anyone know how I can get one? Thanks. Also is there a number I can call to get in touch with interrail?Greetings, Bella
Yes Thank you. I already asked the customer service. I want to book a train from Paris to Aix en Provance on the 26th. There is no train available on the interrail reservation site so I tried it on travel-b- Europe. Then I can go from Paris to Lyon and then from Lyon to Aix en provance. But I need a a Pass cover number.Is there any other way?
What date is my inbound journey, when I use the Nighttrain Snalltaget from Malmö to Berlin on July, 2nd (departure in Malmön at 22:10 and arrival in Berlin at 08:58 next day) and I have to change the train in Berlin on July, 3rd, to come to my finally station (Bamberg)? The last station outside of Germany is Kopenhagen on July, 2nd at 23:06. Can I use the inbound journey for July, 3rd (its a 15 days in 2 months paper pass)?
I can’t reserve any seats on any trains to split in July, are they all gone ?
I’m trying to save a journey to my trip on the Eurail Planner app as I have a mobile pass but there’s one specific journey that it wont let me save. I want to save the trip from Penzance to Cheltenham Spa in the UK May 17th. It comes up when I search it but when I press save journey it says it saved but it doesn’t show up in my trip. I even tried entering the information manually and nothing shows up from that as well. It lets me save the journey on the 16th, but it wont let me save any journey to my account for the 17th of May. Was wondering if theres anything I can do to fix this glitch? Thanks and let me know!
Hi Everyone,I’m from Australia and new to the Eurail and Global Pass experience. I am about to set and purchase my Pass but there’s one thing that may make a difference to which one I get.With a Global Pass, are you able to make mutiple trips in One Country? I.E: I want to go to Manchester from London, then return to London the following day before I head off to Paris.Would that be covered with a Global Pass?
How do I edit a birthdate for a traveler? How do I add a passport number for a traveler?
Hi there,I have the issue that I can't load my ticket with the QR code in the rail planner app.When I click on “show ticket”, it would just load forever, saying “Loading your ticket. If this is taking a while… “. It never worked in the past, and this is my first travel day. There is no error or anything.I'm trying for 4 hours straight now, I've let it load for 30 minutes, restarted the app a lot, restartet the phone, trying with LTE and wifi, let the app load after opening it and before proceeding. I'm out of ideas and I'm currently traveling so I'm pretty afraid of a hefty fine as I currently don't have a ticket at all.Any help in timely manner would be super great!YoursJulleVersion 23.2.0Huawei P20 Pro
Hi, when I bought our passes, I was asked to select our home country as UK or Ireland...so I selected UK as we're in N. Ireland...now my home country on the passes is given as Great Britain which doesn't include N. Ireland...I now need to change my home country to Ireland as Interrail seems to treat the whole island as one home country...how do I make this change?Thnx
My rail pass shows that I've already used 1 of 4 travel days on my pass but I haven't booked anything yet. While I originally set up my pass to start on May 22 I need to change that start date of my rail pass from May 22 to May 23 since I won't be traveling until then. I don't seem to have the rights to change the start date nor to delete the associated trip.
I have some questions after the flashsale. Definitely I think I won't be the only one with such questions, so I will post them here in this community: I have the interrailapp. on my phone. I bought the mobile pass with a 50% discount via “Treinrondreis” in NL. That went excellent and correct. The next question is NOT about activation just before my first trip in a few months. A Does it have advantages and/or disadvantages to download the railpass already now some months before the first trip in the app? (I know It can be removed again if necessary before activation). Or B downloading the railpass just before activation in the app after a few months? The next related question is about requesting the “passcovernumber” without haste, just to be sure: Can that A requested before downloading the railpass in the app.? B After downloading the pass in the app. but before activation? Or C only after activation? There is so much knowledge here, so I hope for clear answers!
I made a plan with friends on a mobile phone, now I have changed to another mobile phone but the plan I made does not appear.Does anyone know how to transfer the plan from one mobile phone to another?
There is an Interrail Greek Islands Pass that is exactly what I am looking for. But the paper pass only arrive in July and my trip is in June. Can we not get a digital version of this ticket? 😱
I am brand new to Eurail and I am trying to plan for our vacation in Europe this summer.I have purchased mobile Global Flexi Eurail passes for both myself and my husband from the Eurail.com site. The passes are the 15 travel days in two month passes and we opted to buy 1st class passes. I then downloaded the Rail Planner app to my iPhone, which is running iOS 15. I have loaded both Global passes onto my phone and connected both of them to a trip. I have not activated the passes yet because the first day of our train travel is still to be determined.In each trip I have created several journeys and saved them to the trips associated with each of the Global passes. When I tap on the My Trip icon for a pass, the journeys all show up. But when I tap on a particular journey in the trip, I don’t get an option to “add the trip” to the pass. What I do get is a detail of the description of the train trip for the journey and and button that says “Search again”.In the list of journeys, none
Hi everybody,I am preparing my future trip in Austria and i have some questions about the one country passDoes the one country pass include the journey from my home (Belgium) to the country I want to visit and vice versa?Thanks in advance,Paul from Liège
Hello,I am looking to travel to Germany, from the UK with my two young children, aged 5 & 9, this August. We are planning to stay for about 2-3 weeks and were hoping to travel by train within Germany whilst we are there. I was wondering if you might be answering the below questions: - what ticket type would be best for our requirements? - would the ticket be valid from within the UK to London, or is it only valid for the Eurostar journey, and then SNCF & DB- Can we use the ticket for any train, or only regional trains? - I am a German citizen with UK residence, my children have dual citizenship (UK & German), does this affect our eligibility for the pass? - How do I book? I basically don't know how Interrailing works, especially with young children and I feel fairly confused by the number of different websites out there. It would be great if you could point me in the direction of an official site, with clear information how it works!Thank you so much for your help in advan
Hello,I have my trip for tomorrow, but I can't find any seat available for tomorrow when I try to make seat reservation. What should I do?
hi, can i use my pass for 2 people? make a trip for two people using two travel days.Thank you
If I were to take an overnight train (eg: Aug 9 to Aug 10), the night rule says I will be charged for only 1 travel day if there are no train changes after midnight. However, most of the routes require at least 1 or 2 changes throughout the midst of the journey (some even requires 5 changes!). Does that mean everytime when a train changes take place after midnight, I will be charged for 2 travel days? Even if my travel day is only activated at like 23.55pm (means it will only last for 5 mins for that travel day itself)? I am asking based on the night rule below that I found on the Eurail website: When traveling on a night train that leaves on one day and arrives the next, without changing trains after midnight, you only have to spend 1 travel day: the day of departure. If you do change trains after midnight, you have to spend 2 travel days.
Lauterbrunnen to Wengen cable car as best I can tell is part of SBB and therefore should be included on the Global Eurail pass, is this correct?
