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Hello, is there no posibility to call Interrail by phone? I booked a ticket and now there a no seats left for my journey to France. Thanks!

Hello I contacted customer service three weeks ago to change my country of residence, as I moved countries. However, I have not received a reply and my trip starts TOMORROW.So I kindly ask you for your help to contact me so that customer service can change my country of residence.Thank you!

Hello, I have a digital Interrail pass  with 4 flexible trips within a month and wanted to book my last ticket for August 12th from Basel to Berlin in the Railplanner app (i.e. back to my country of residence). It was only possible to set the current day, August 2nd, das of the booking and I could no longer delete it. Now the app shows me that I had already used this day, 2.8., as the last day of travel, even though I had not booked a trip there at all. But I have to go from Basel to Berlin on August 12th. I already asked for help at the Station desk and capable Friends, Bus no Solution of the Problem. So, does  anyone here has an idea? Would be great :) 

Dear All,I have a Global Interrail Pass, Poland is my country of residence and I am trying to book a seat on a Warsaw-Berlin train, PKP Intercity does not allow making that reservation online (it would for a domestic connection, but not international), so I tried to use the Interrail booking system. It does not seem to work: the reservation prices don't show the places are supposedly/possibly sold out, but that doesn't seem true, because sometimes prices do show, on the very same trains. But even then I can't do the booking, because the only option the system knows is to send it to me via paper mail, and when I fill in the address, I am told it is too late and it wouldn't reach me on time. Is this really the only option? Can't I just have the reservation sent in printable electronic form?

Hi, I’m trying to get back to Paris from Frankfurt but can’t seem to book a ticket beyond Karlsruhe HBF. If anyone has some advice that would be great.I tried the Rail Planner/Eurail site and DB bahn.Thanks

Hello all!I’m planning to start travelling at the beginning of August but I have the wrrong country of residence on my pass. Is it possible to change it? I have contacted the support team but they haven’t responded in a long time. The residence on my pass is currently Germany but its wring and I would like to travel through it - I’ll use more than the inbound/outbound journeys.Thank you!Roman

Hello, if I buy a 1 month to global eurail pass, only I can to use de pass in June or maybe July too?

I’m travelling at the start of September from bar, Montenegro, and was wondering if anyone had visited Belgrade recently. Are there any trains out of Belgrade that go towards Central Europe. I think my only option is a direct bus to Budapest. (Or going through Croatia from Montenegro, although really wanted to visit Serbia)  Thank you 

Hi, we are planning to travel from Brussels to Paris (13.08.2022 / 7.13 pm) with Thalys and called the customer service for seat reservations. But, I just realised that they gave us 1st class seat and now I can not call them again. Anyone has the same experience? How did it go? I saw a post that someone can still board the train but need to pay the differences. However, I wonder how much the differences will be?  Any prompt response or suggestion will be very much appreciated since the travel date is coming soon and we will be travelling with a baby.  Thanks all and have a good day! 

I am taking the Eurostar tomorrow - From Brussels to London with connections up from Germany using two ICE trains. I know there have been many cancellations and problems with these ICE trains recently, especially between Frankfurt and Brussels. The one I need to take was cancelled today for sure!There is an alternate route (via Aachen and Welkenraedt) which I will take if there are problems. With this though it is likely I will miss my reserved Eurostar. I have 2 questions!What is the policy for missed connections onto Eurostar? If the ICE trains are delayed / cancelled, will Eurostar put my on next available train, even if travelling with Eurail/Interrail? If so, how do I prove that I was intending to take these trains?! With a “normal” ticket, this is easy to show. But with a mobile Eurail ticket I will have to completely remove the affected trains from my planner / ticket in order to add the new (later) trains that I must take. Thanks! 

I am flying  to Madrid from London on Thursday and would like to get the train to Valencia from Madrid on the Friday. Is the eurail valid for spain high speed trains ?also I am then flying to Amsterdam on the following week. Can I use the pass to get from Amsterdam to emmen ? 

I travel tomorrow morning and today I got a notification saying I hadn't connected my journey to my pass. I checked rhe website to see how to do it and I've already done everything it said. My tickets show on my pass on the app so I'm not sure why I've got this notification? Has anyone else experienced this?

I booked an Interrail Poland Pass for my trip from Wiesbaden to Sedzilaw with my wife and the recommended train connection to do so is to take the ICE1557 at 8:26 am on the 15th August 22 and to drive to Dresden-Neustadt.The Pass however won't allow me to book the ICE to Dresden-Neustadt. The reason for this is according to the app that my bought Interrail Poland Pass is not valid in some countries.I used once the same Interrail Poland Pass and it worked out for me because of the "Incoming and Outcoming" guarantee. What can I do? 

I’m unable to make seats reservations even if there is still place in the train. 

I can't enter to the application, I keep getting the error Something went wrong I have a morning train and I need to show the ticket please help urgently

Hello,I want to travel with my friend through sweden and norway. We discovered, that there are no more rails in the higher north, above Narvik. Or between Narvik and Bodoe. Can we also drive with Bus? Is the interrail-ticket also valid for bustours especially the line 100 wich drives nearly all around the noth of norway?Or do we have buy tickets from ENTUR?Helen

I’ve made a mistake somewhere in my application and though I’ve got my mobile pass it doesn’t work when booking a reservation. I’ve misspelt my surname-can I change this myself?

Hey all! We’re travelling next Wednesday 17th august from Barcelona to Spain and saw that we can’t book the reservation online. There are multiple trains a day going through this route so I’m a bit confused why we can’t , can anyone give guidance? Should we wait to get to Barcelona and book at the station? Thanks so much in advance! 

Hi! I was able to catch a train two hours prior to my reservation. This happend since that train had some delay, so I could make the transfer.It's a train with recommended reservation. But since I'm already traveling, I can't find the train in the system. What the best way to be assured of a seat?Already tried booking from a station later on the traject... Thanks!

Hi, I’m trying to book a reservation for two journeys that we absolutely want to be on a specific train and be able to sit with our traveling companions.  I’ve gone to the Seat Reservations tab on eurail.com, and searched/selected the train(s) I want. The site (correctly) states that reservations are not required, but can be purchased anyway. The Total Amount is shown as USD $0 and the Add to Cart button is greyed out (presumably because there is no balance shown).When I select a different journey (as a test) that requires reservations, even if not for all legs, it has a “Show Prices/Hide Prices” twistie that allows me to select a reservation (see example below), but the desired journey above does not show this.  Am I doing something incorrectly? It looks like I can make a reservation on the Deutsche Bahn site.  Should I just do that instead?

Quick question,ill travel to London for 4 Days and found a nice connection. But on my way back it seems like every train from London to Brussel or Paris is fully booked with Interrail. Is there any chance that ill get my reservation on the 24.07 or is it normal that every Eurostar Train is booked. (I checked for Trains starting 22.07 - 10.08 and every single one is not available) thanks to your help

I had my paper ticket for a Paris-Barcelona reservation mailed to my friend’s place in Poland with my friend being the recipient as I won’t arrive there until July 21. The date of departure on the ticket is July 26. Yesterday, I checked the tracking and somebody at Eurail put my surname after my friend’s first name as the receiver, not his proper name as I entered it in the form. I absolutely 100% completed the form correctly. This is a silly mistake on Eurail’s behalf, but I’m concerned that because it is being sent registered mail, the postal company will not complete the delivery.  I emailed customer service and have not yet gotten a response.  What year is it? Why on earth is this mailed paper ticket a thing? Small mistakes like this can cause huge headaches. 

Hi Could you please help! I am unable to add my pass to my new phone even though customer services have un-linked it from my old broken phone. Ever time I try to add it, it says I am offline but I am fully connected to the internet. I have tried many times. Thank you.

I can’t make reservations through eurail/interail. You can’t progress past “continue to traveller details”. The community suggests making them through individual websites but OBB etc say they aren’t available. How do I make reservations on the following trains/route (photo attached) 

Hi, which app would you use to check time table in Sweden and get to know which trains are delayed or canceled ?Thanks a lotCécile